Contact & Corporate Information
Linenretreat is committed to providing excellent service and maintaining clear communication with our valued customers. To ensure the highest level of brand integrity and transparency, all visual content on www.linenretreat.com—including homepage and product imagery—is the exclusive intellectual property of our brand, accurately representing our physical inventory.
Primary Correspondence
For all enquiries, including product information, order status updates, or general support, please contact our dedicated team. This is our primary and most efficient method of communication:
Email: laundrybasket@linenretreat.com
Phone: +1 6135318700
Operational Hours & Response Times
Our support team monitors all incoming enquiries during standard business hours. To ensure each request is handled with due care and accuracy, we operate under the following response protocol:
Response Window: We aim to review and respond to all written enquiries within 24 hours.
Note: During weekends or public holidays, response times may be slightly extended. We kindly ask that you provide your order number in your initial message to help us assist you more effectively.
Registered Corporate Identity
Linenretreat is a Canadian registered business entity serving valued clients across Europe and the United States. Our operations strictly adhere to international trade standards and global e-commerce compliance regulations.
Phone: +1 6135318700
Email: laundrybasket@linenretreat.com
Address: 1131 Johnson St, Kingston, ON K7M 2N6 CA
